DCP-o-matic Disk Writer - Copy on harddrive shows no reaction

Anything and everything to do with DCP-o-matic.
colin
Posts: 6
Joined: Mon May 30, 2022 10:10 am

DCP-o-matic Disk Writer - Copy on harddrive shows no reaction

Post by colin »

Hey DCP-o-matic-Community, Hey Carl! ;)

First I want to thank you from my heart, it means a lot for me to show my first movie on the big screen.
I rendered the DCP successfully but now I want to copy it on the HDD and have a Problem, can you guys help me?

After agreeing with „I am sure“ and „Yes“ I clicked on „Copy DCP“ but nothing happens.

On Tuesday I have to be finish with the DCP :(


All the best and thank you so much for Response!
carl
Site Admin
Posts: 2370
Joined: Thu Nov 14, 2013 2:53 pm

Re: DCP-o-matic Disk Writer - Copy on harddrive shows no reaction

Post by carl »

Perhaps you could tell us whether you are on mac/Windows/Linux and give a screenshot?
colin
Posts: 6
Joined: Mon May 30, 2022 10:10 am

Re: DCP-o-matic Disk Writer - Copy on harddrive shows no reaction

Post by colin »

Sure, I am on Windows. Here is my current Situation:
Copy DCP.PNG
Unfortunately if I click on "Copy DCP" Nothing happens.
You do not have the required permissions to view the files attached to this post.
carl
Site Admin
Posts: 2370
Joined: Thu Nov 14, 2013 2:53 pm

Re: DCP-o-matic Disk Writer - Copy on harddrive shows no reaction

Post by carl »

Did windows pop up a dialog asking you to give permission? Maybe it's hiding somewhere?
colin
Posts: 6
Joined: Mon May 30, 2022 10:10 am

Re: DCP-o-matic Disk Writer - Copy on harddrive shows no reaction

Post by colin »

yes it did. I granted the permission
carl
Site Admin
Posts: 2370
Joined: Thu Nov 14, 2013 2:53 pm

Re: DCP-o-matic Disk Writer - Copy on harddrive shows no reaction

Post by carl »

Also, is there a "disk.log" file in c:\Users\your_user_name\AppData\Local\dcpomatic ?
colin
Posts: 6
Joined: Mon May 30, 2022 10:10 am

Re: DCP-o-matic Disk Writer - Copy on harddrive shows no reaction

Post by colin »

yes it is :?
disklog.PNG
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carl
Site Admin
Posts: 2370
Joined: Thu Nov 14, 2013 2:53 pm

Re: DCP-o-matic Disk Writer - Copy on harddrive shows no reaction

Post by carl »

Can you attach disk.log and disk_writer.log, or email them to carl@dcpomatic.com ?
colin
Posts: 6
Joined: Mon May 30, 2022 10:10 am

Re: DCP-o-matic Disk Writer - Copy on harddrive shows no reaction

Post by colin »

Of course. I sent it to you via mail :)
colin
Posts: 6
Joined: Mon May 30, 2022 10:10 am

Re: DCP-o-matic Disk Writer - Copy on harddrive shows no reaction

Post by colin »

Could you find a mistake I made? Please dont get confused, I tried 4 different HDD's. none of them unfortunately worked with dcp-o-matic disk writer :(