View Bug Details

IDProjectCategoryView StatusLast Update
0000972DCP-o-maticBugspublic2018-10-17 20:15
Reporterpclarici Assigned Tocarl  
PrioritynormalSeveritycrashReproducibilityalways
Status closedResolutionfixed 
PlatformMacOSmacOSOS Version10.12 Sierra
Product Version2.9.0 
Target Version2.10.0 
Summary0000972: Server, Batch Converter and KDM Creator crashing on macOS 10.12 Sierra
Description

After upgrading to Sierra (Italian), DCP-o-matic 2 Server, Batch Converter and KDM Creator crash on launch. This has been verified on 2.8.0, 2.9.0, 2.9.27 and 2.9.30 on two systems (Mid 2012 MacBook Air and Mid 2011 iMac).

Crash report for DCP-o-matic 2.9.30 Server running on MacBook Air attached as a reference, exception type and termination reason are the same in all instances and versions. This particular system is running a beta version of Sierra, but the other one is running 10.12 final and behaves no differently.

Additional Information

Process: dcpomatic2_server [14652]
Path: /private/var/folders/*/DCP-o-matic 2 Server.app/Contents/MacOS/dcpomatic2_server
Identifier: com.dcpomatic.server
Version: 2.9.30
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: dcpomatic2_server [14652]
User ID: 501

Date/Time: 2016-10-06 18:38:03.607 +0200
OS Version: Mac OS X 10.12.1 (16B2333a)
Report Version: 12
Anonymous UUID: 9ED2E68B-10EE-A4B3-3CD4-F1D2A9EA0A3B

Sleep/Wake UUID: 44D48DB7-A055-41CB-B721-A7D46BF982D3

Time Awake Since Boot: 110000 seconds
Time Since Wake: 590 seconds

System Integrity Protection: enabled

Crashed Thread: 0

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Termination Reason: DYLD, [0x1] Library missing

Application Specific Information:
dyld: launch, loading dependent libraries

Dyld Error Message:
Library not loaded: @executable_path/../lib/libdcpomatic2-wx.dylib
Referenced from: /private/var/folders/*/DCP-o-matic 2 Server.app/Contents/MacOS/dcpomatic2_server
Reason: image not found

Binary Images:
0x100000000 - 0x10005bfff +com.dcpomatic.server (2.9.30) <C88DC01A-8F31-3303-BFCF-F5A1416B36CD> /var/folders/*/DCP-o-matic 2 Server.app/Contents/MacOS/dcpomatic2_server
0x101379000 - 0x1013b6287 dyld (421.2) <FD3870FA-0DE7-3EC1-97A0-D3A7F5CDBD3D> /usr/lib/dyld
0x7fffcd0b2000 - 0x7fffcd2c0ff7 com.apple.audio.toolbox.AudioToolbox (1.14 - 1.14) <D44B88A2-828B-3FED-AA56-A6E8A9A88680> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fffcd7c8000 - 0x7fffcd7c8fff com.apple.Carbon (154 - 157) <AB71A31F-5B15-3BF5-8532-591EACD07B21> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fffcdc79000 - 0x7fffcdc79fff com.apple.Cocoa (6.11 - 22) <5EEB0A26-F1C2-3D57-8441-52C0B80C2A6A> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7fffd01b5000 - 0x7fffd024aff7 com.apple.framework.IOKit (2.0.2 - 1324.20.8) <18F0AB7C-CCA9-3BA2-AE67-50308B78A2E5> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fffd306a000 - 0x7fffd3078fff com.apple.opengl (12.4.2 - 12.4.2) <992B6EED-B160-3D49-B287-6D70B6D69106> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fffe1d93000 - 0x7fffe1d94ff3 libSystem.B.dylib (1238) <1F09B180-DFB5-3705-80AE-84039B79A009> /usr/lib/libSystem.B.dylib

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Activities

carl

2016-10-12 10:08

administrator   ~0001455

Please could you try 2.9.33 and let me know how you get on. DoM is now split into 4 .dmgs, one for each .app.

pclarici

2016-10-12 12:20

reporter   ~0001456

Everything launches and works fine on both systems now. Thanks!

carl

2016-10-12 12:29

administrator   ~0001457

Cool, thanks for getting back to me.

Bug History

Date Modified Username Field Change
2016-10-06 18:04 pclarici New Bug
2016-10-07 09:36 carl Target Version => 2.10.0
2016-10-12 10:08 carl Note Added: 0001455
2016-10-12 10:08 carl Assigned To => carl
2016-10-12 10:08 carl Status new => feedback
2016-10-12 12:20 pclarici Note Added: 0001456
2016-10-12 12:20 pclarici Status feedback => assigned
2016-10-12 12:29 carl Note Added: 0001457
2016-10-12 12:29 carl Status assigned => resolved
2016-10-12 12:29 carl Resolution open => fixed
2018-10-17 20:15 carl Status resolved => closed