Error reel_writer.cc:380

Anything and everything to do with DCP-o-matic.
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mattgrafiker
Posts: 4
Joined: Fri Oct 05, 2018 11:09 am

Error reel_writer.cc:380

Post by mattgrafiker »

Hi All,
While I have no problem in making a DCP with OV or VF version. A soon as I'm trying to add an end card with a tiff image, I always get that reel_writer.cc:380 error. I didn't touch any parameters yet but still cannot transcode without generating this error.

In this DCP I have an OV (TEST-FTR) and wanted to make a VF with another audio and subtitles and a end card once the movie is finished. Without the card, eveything goes fine, when i add the card, the error pops up.

If anyone can help me. I'll be grateful.

Thank you all,
Matt
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Carsten
Posts: 2648
Joined: Tue Apr 15, 2014 9:11 pm
Location: Germany

Re: Error reel_writer.cc:380

Post by Carsten »

Which version of DCP-o-matic is that?


- Carsten
mattgrafiker
Posts: 4
Joined: Fri Oct 05, 2018 11:09 am

Re: Error reel_writer.cc:380

Post by mattgrafiker »

the latest : v2.12.10
mattgrafiker
Posts: 4
Joined: Fri Oct 05, 2018 11:09 am

Re: Error reel_writer.cc:380

Post by mattgrafiker »

Hi Carsten,
I tried with newest version 2.12.12 and same error pops up. Cannot add an end card with an existing OV.
Weird!
Carsten
Posts: 2648
Joined: Tue Apr 15, 2014 9:11 pm
Location: Germany

Re: Error reel_writer.cc:380

Post by Carsten »

Hi,

could you upload the project xml file to this thread? I'll try to replicate.

- Carsten
mattgrafiker
Posts: 4
Joined: Fri Oct 05, 2018 11:09 am

Re: Error reel_writer.cc:380

Post by mattgrafiker »

Thanks Carsten,
here's the log file and the metadata file
metadata.xml
(15.06 KiB) Downloaded 416 times
log.txt
(677.69 KiB) Downloaded 474 times
Hope you'll find what's the problem.

Matt
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