DOM Created DCP Stopped playing abruptly
Posted: Thu Sep 12, 2019 7:30 pm
I received a encrypted DCP and the KDM for my dcpomatic server.
We did the subtitling and generated a new encrypted DCP with the subtitles burnt in.
This new DCP was used for 2 screenings earlier and it played well.
On another site where we organized the press event of the title, the DCP stopped playing after about 11 minutes. We ingested the DCP to a new server and to another third server and the problems persisted on all of them. The press event was cancelled.
The new DCP has 1 Reel.
The original DCP had 12 Reels (Out of which the first 4 reels are intro reels amounting to 17 seconds in all and the fifth reel is where the feature content is).
Interestingly, the duration upto which the DCP plays coincides with the end of this reel (of the original DCP). But I am not sure if it has anything to with it as I have repackaged the DCP and now I have only 1 reel.
Appreciate some input on this as this is the first time I am facing any error of this sort. I am really out of ideas at the moment.
I am on 2.11.34. I have generated quite a few DCPs this way where multiples reels were combined to one but never had any issues.
Thanks in advance.
We did the subtitling and generated a new encrypted DCP with the subtitles burnt in.
This new DCP was used for 2 screenings earlier and it played well.
On another site where we organized the press event of the title, the DCP stopped playing after about 11 minutes. We ingested the DCP to a new server and to another third server and the problems persisted on all of them. The press event was cancelled.
The new DCP has 1 Reel.
The original DCP had 12 Reels (Out of which the first 4 reels are intro reels amounting to 17 seconds in all and the fifth reel is where the feature content is).
Interestingly, the duration upto which the DCP plays coincides with the end of this reel (of the original DCP). But I am not sure if it has anything to with it as I have repackaged the DCP and now I have only 1 reel.
Appreciate some input on this as this is the first time I am facing any error of this sort. I am really out of ideas at the moment.
I am on 2.11.34. I have generated quite a few DCPs this way where multiples reels were combined to one but never had any issues.
Thanks in advance.