DOM 2.15.107 - Windows 10 20H2 update

Anything and everything to do with DCP-o-matic.
scozz76
Posts: 70
Joined: Sun May 15, 2016 10:13 am

DOM 2.15.107 - Windows 10 20H2 update

Post by scozz76 »

Has anyone experienced crashing with 2.15.107 since the 20H2 windows update?

Last week I made 4 DCP's without any issues. Today I can't seem to encode more than 4000 frames before the software crashes.

Rolled back to the last stable test version I know of (2.15.90) and it seems to be ok so far. Admittedly I did not try reinstalling 2.15.107.
carl
Site Admin
Posts: 1385
Joined: Thu Nov 14, 2013 2:53 pm

Re: DOM 2.15.107 - Windows 10 20H2 update

Post by carl »

Do you get any message when it crashes?
scozz76
Posts: 70
Joined: Sun May 15, 2016 10:13 am

Re: DOM 2.15.107 - Windows 10 20H2 update

Post by scozz76 »

No, it would just quit.
scozz76
Posts: 70
Joined: Sun May 15, 2016 10:13 am

Re: DOM 2.15.107 - Windows 10 20H2 update

Post by scozz76 »

I tried reinstalling 2.15.107 and the problem came back
In the log file I did notice this line which may help

23/11/2020 12:10:55: Could not open existing asset at F:\DCP Features and Shorts\Grease\video\239_2K_e68ca7170afa9e880b03915f498a7a59_24_200000000_P_S_0_635504000.mxf (errno=2)
carl
Site Admin
Posts: 1385
Joined: Thu Nov 14, 2013 2:53 pm

Re: DOM 2.15.107 - Windows 10 20H2 update

Post by carl »

That particular message has no consequence. I just tried a feature-length encode on a Windows 10 20H2 system with 2.15.107 and didn't see any problems - so it's something slightly hard to pin down.

Could you send the full log file? carl@dcpomatic.com
Cooller89
Posts: 26
Joined: Tue Jun 16, 2020 11:12 am

Re: DOM 2.15.107 - Windows 10 20H2 update

Post by Cooller89 »

Hey. I also have it, but on a different version of windows and a different version of d-o-m. If you clear the project folder from all files and folders, then it will help, at least for me it is like this
scozz76
Posts: 70
Joined: Sun May 15, 2016 10:13 am

Re: DOM 2.15.107 - Windows 10 20H2 update

Post by scozz76 »

Cooller89 wrote: Tue Nov 24, 2020 5:45 am Hey. I also have it, but on a different version of windows and a different version of d-o-m. If you clear the project folder from all files and folders, then it will help, at least for me it is like this
I'm pretty sure I tried that but I'll give it another go. If it fails I'll at least have a fresh log file.

Thanks

**UPDATE**
No, That didn't work.
Now trying without slaves present
scozz76
Posts: 70
Joined: Sun May 15, 2016 10:13 am

Re: DOM 2.15.107 - Windows 10 20H2 update

Post by scozz76 »

I managed to encode the same DCP from fresh without slaves present... No issues.
Attempted to encode the same DCP with slaves present... DoM shutdown within a few minutes.
Master and Slaves are same version. No issue with 2.15.90 Master using 2.15.107 slaves.
carl
Site Admin
Posts: 1385
Joined: Thu Nov 14, 2013 2:53 pm

Re: DOM 2.15.107 - Windows 10 20H2 update

Post by carl »

Thanks for your persistence in testing this!

I'd be interested to hear if 2.15.111 works any better.
desimaxi
Posts: 15
Joined: Thu Jan 28, 2016 12:10 pm

Re: DOM 2.15.107 - Windows 10 20H2 update

Post by desimaxi »

I have a similar problem,
when starting the MAKE DCP it stops and does not start.

the line of progress:

Transcoding "film"
Encoding 0% 0/188402 frames

DoM 2.14.46
Win10 Pro 1909
Intel Xeon E5 2620


Thanks
Desiderio García
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