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DOM 2.15.107 - Windows 10 20H2 update

Posted: Fri Nov 13, 2020 3:32 am
by scozz76
Has anyone experienced crashing with 2.15.107 since the 20H2 windows update?

Last week I made 4 DCP's without any issues. Today I can't seem to encode more than 4000 frames before the software crashes.

Rolled back to the last stable test version I know of (2.15.90) and it seems to be ok so far. Admittedly I did not try reinstalling 2.15.107.

Re: DOM 2.15.107 - Windows 10 20H2 update

Posted: Fri Nov 13, 2020 6:45 am
by carl
Do you get any message when it crashes?

Re: DOM 2.15.107 - Windows 10 20H2 update

Posted: Fri Nov 13, 2020 7:35 am
by scozz76
No, it would just quit.

Re: DOM 2.15.107 - Windows 10 20H2 update

Posted: Mon Nov 23, 2020 1:51 am
by scozz76
I tried reinstalling 2.15.107 and the problem came back
In the log file I did notice this line which may help

23/11/2020 12:10:55: Could not open existing asset at F:\DCP Features and Shorts\Grease\video\239_2K_e68ca7170afa9e880b03915f498a7a59_24_200000000_P_S_0_635504000.mxf (errno=2)

Re: DOM 2.15.107 - Windows 10 20H2 update

Posted: Mon Nov 23, 2020 7:59 pm
by carl
That particular message has no consequence. I just tried a feature-length encode on a Windows 10 20H2 system with 2.15.107 and didn't see any problems - so it's something slightly hard to pin down.

Could you send the full log file? carl@dcpomatic.com

Re: DOM 2.15.107 - Windows 10 20H2 update

Posted: Tue Nov 24, 2020 5:45 am
by Cooller89
Hey. I also have it, but on a different version of windows and a different version of d-o-m. If you clear the project folder from all files and folders, then it will help, at least for me it is like this

Re: DOM 2.15.107 - Windows 10 20H2 update

Posted: Wed Nov 25, 2020 5:29 am
by scozz76
Cooller89 wrote: Tue Nov 24, 2020 5:45 am Hey. I also have it, but on a different version of windows and a different version of d-o-m. If you clear the project folder from all files and folders, then it will help, at least for me it is like this
I'm pretty sure I tried that but I'll give it another go. If it fails I'll at least have a fresh log file.

Thanks

**UPDATE**
No, That didn't work.
Now trying without slaves present

Re: DOM 2.15.107 - Windows 10 20H2 update

Posted: Wed Nov 25, 2020 4:51 pm
by scozz76
I managed to encode the same DCP from fresh without slaves present... No issues.
Attempted to encode the same DCP with slaves present... DoM shutdown within a few minutes.
Master and Slaves are same version. No issue with 2.15.90 Master using 2.15.107 slaves.

Re: DOM 2.15.107 - Windows 10 20H2 update

Posted: Mon Nov 30, 2020 7:26 pm
by carl
Thanks for your persistence in testing this!

I'd be interested to hear if 2.15.111 works any better.

Re: DOM 2.15.107 - Windows 10 20H2 update

Posted: Thu Dec 03, 2020 5:36 pm
by desimaxi
I have a similar problem,
when starting the MAKE DCP it stops and does not start.

the line of progress:

Transcoding "film"
Encoding 0% 0/188402 frames

DoM 2.14.46
Win10 Pro 1909
Intel Xeon E5 2620


Thanks
Desiderio García