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Re: DCP not loading in DOM

Posted: Wed May 02, 2018 10:34 pm
by carl
What Linux version are you using? Is that Mint?

Re: DCP not loading in DOM

Posted: Wed May 02, 2018 10:35 pm
by carl
And what version of DCP-o-matic is it?

Re: DCP not loading in DOM

Posted: Wed May 02, 2018 10:38 pm
by alextournage
I am on Ubuntu 16.04. The version is 2.12.3

Re: DCP not loading in DOM

Posted: Wed May 02, 2018 11:18 pm
by carl
Great! Can you please install

http://dcpomatic.com/dcpomatic-dbg_2.12.3-1_amd64.deb

then in terminal type

gdb dcpomatic2 | tee gdb.log
catch throw
run

DCP-o-matic should start. Next, open your failing DCP and when DCP-o-matic crashes go back to your terminal and type

thread apply all bt
quit

Then send me the "gdb.log" file that is written to your home directory.

Thank you!

Re: DCP not loading in DOM

Posted: Thu May 03, 2018 12:16 am
by Carsten
Do you have a chance to test this DCP with DCP-o-matic running on a windows or OS X machine? Are you sure you can play other DCPs in your Linux installation? Can you put a short Test-DCP created with DCP-o-matic on the same drive?

- Carsten

Re: DCP not loading in DOM

Posted: Thu May 03, 2018 8:36 pm
by alextournage
Hi guys, continuing from last night's...

@Carl, please find the gbg.log attached. DOM crashed indeed. I hope I did everything right.

@Carsten, I don't have another machine powerful enough to run the DCP. But I have played another Fraunhofer made DCP (quite heavier), and I have reauthored it several times (adding a still image in the beginning, and making a VF DCP). I have played the VF reauthored one, just before starting the problematic one, and it worked all fine all the time.

I hope this is helpful,
Best,
Alexandre

Re: DCP not loading in DOM

Posted: Fri May 04, 2018 2:10 pm
by Carsten
Maybe that DCP has become corrupt during the copy process?

- Carsten

Re: DCP not loading in DOM

Posted: Fri May 04, 2018 4:55 pm
by alextournage
Hi Carsten,

You are right, indeed, I had an external drive back up, and this one works fine. I copied again the DCP to my computer and the new copy works fine as well. So I guess, this solves the problem.

@Carl, thank you for your support.

Best,

Alexandre

Re: DCP not loading in DOM

Posted: Wed May 09, 2018 10:46 pm
by carl
No problems. You did everything right with that gdb log but for some reason the debugging symbols I sent you in a deb didn't stick. I suppose you don't still have the offending DCP?

Re: DCP not loading in DOM

Posted: Thu May 10, 2018 6:56 am
by alextournage
No, I don't. I erased it...