Page 1 of 1

Error reel_writer.cc:380

Posted: Fri Oct 05, 2018 11:20 am
by mattgrafiker
Hi All,
While I have no problem in making a DCP with OV or VF version. A soon as I'm trying to add an end card with a tiff image, I always get that reel_writer.cc:380 error. I didn't touch any parameters yet but still cannot transcode without generating this error.

In this DCP I have an OV (TEST-FTR) and wanted to make a VF with another audio and subtitles and a end card once the movie is finished. Without the card, eveything goes fine, when i add the card, the error pops up.

If anyone can help me. I'll be grateful.

Thank you all,
Matt

Re: Error reel_writer.cc:380

Posted: Fri Oct 05, 2018 5:23 pm
by Carsten
Which version of DCP-o-matic is that?


- Carsten

Re: Error reel_writer.cc:380

Posted: Fri Oct 05, 2018 6:02 pm
by mattgrafiker
the latest : v2.12.10

Re: Error reel_writer.cc:380

Posted: Tue Oct 09, 2018 8:13 am
by mattgrafiker
Hi Carsten,
I tried with newest version 2.12.12 and same error pops up. Cannot add an end card with an existing OV.
Weird!

Re: Error reel_writer.cc:380

Posted: Tue Oct 09, 2018 9:23 am
by Carsten
Hi,

could you upload the project xml file to this thread? I'll try to replicate.

- Carsten

Re: Error reel_writer.cc:380

Posted: Tue Oct 09, 2018 10:51 am
by mattgrafiker
Thanks Carsten,
here's the log file and the metadata file
metadata.xml
log.txt
Hope you'll find what's the problem.

Matt