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Export DKDM to edit in DVS Clipster
Posted: Mon Oct 21, 2019 4:19 pm
by jozepost
Hello, I need to send DKDM to a company who were be generating new KDMS, and they gave me a DVS CLIPSTER certificate, add a new screen and load it.
But when I export DKDM they can't open it... This DKDM it's only usable by DCP o Matic?
Re: Export DKDM to edit in DVS Clipster
Posted: Mon Oct 21, 2019 9:25 pm
by Carsten
No, DKDMs are universal. In nearly all of the cases this and similar things happened, they sent to wrong cert or the DCP-o-matic user applied the wrong cert.
- Carsten
Re: Export DKDM to edit in DVS Clipster
Posted: Mon Oct 21, 2019 10:18 pm
by carl
If you send your DKDM over to
carl@dcpomatic.com I may be able to give some ideas.
Re: Export DKDM to edit in DVS Clipster
Posted: Tue Oct 22, 2019 3:37 pm
by jozepost
carl wrote: ↑Mon Oct 21, 2019 10:18 pm
If you send your DKDM over to
carl@dcpomatic.com I may be able to give some ideas.
Thank you, I'll send you the files and a screenshot because I didn't see an option to load the certificate in the DKDM dialog box
Re: Export DKDM to edit in DVS Clipster
Posted: Wed Oct 23, 2019 2:39 am
by Carsten
Hmm, I guess that's a misunderstanding on how to use a remote DKDM?
- Carsten
Re: Export DKDM to edit in DVS Clipster
Posted: Wed Oct 23, 2019 12:10 pm
by jozepost
I ask them to gave me the certificate again, and create the a new cinema/ screen in KDM dialog box with that certif. export a new KDM, an then export the DKDM, a couple minutes later receive good news and all worked well
Probably was the wrong certificate as you said Carsten.
Thank you guys!