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Outputting MOV/MP4

Posted: Sun Sep 13, 2020 5:53 am
by kto1201
Hi DCP-o-matic forum,

I recently tried to output as MOV file and when the file came out, it was not playable on PC and Mac. Then I tried MP4. It too wasn't playable. Anyone got any advice? Thank you.

Best,

Ken

Re: Outputting MOV/MP4

Posted: Sun Sep 13, 2020 11:42 am
by Carsten
Which version of DCP-o-matic did you use? What was the source file? Do you still have the metadata file from this project?

Re: Outputting MOV/MP4

Posted: Wed Sep 16, 2020 1:22 am
by kto1201
Version: 2.14.33
Source File: MKV
Metadata attached

Re: Outputting MOV/MP4

Posted: Thu Sep 17, 2020 4:49 pm
by kto1201
Version: 2.14.33
Source File: MKV
Metadata attached

Re: Outputting MOV/MP4

Posted: Sat Sep 19, 2020 10:01 pm
by carl
Hi,

Thanks for those metadata files. I can't see any real problems there. When you say the files are "not playable", what exactly do you mean? Is there some error when you try to play them?

Are any of these non-playable files small enough to upload somewhere so that we can take a look?