Drives disappear on Disk Writer

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gabrielchou
Posts: 1
Joined: Sat Mar 05, 2022 12:28 am

Drives disappear on Disk Writer

Post by gabrielchou »

Hi,

Using an M1 Macbook Air running Big Sur, I'm trying to copy a DCP to a drive. When I start Disk Writer, drives doesn't appear, but when I reboot my mac, they do appear. So I can select one of them, but when I try to copy the DCP, I get a error message saying that the drive is no longer available, and everything goes blank again.

Any idea what I can do to correct this error ?

Thanks !

Gabriel
carl
Site Admin
Posts: 2338
Joined: Thu Nov 14, 2013 2:53 pm

Re: Drives disappear on Disk Writer

Post by carl »

You should have some files /var/log/dcpomatic_disk_writer_err.log and/or /var/log/dcpomatic_disk_writer_out.log - could you attach them, or email them to carl@dcpomatic.com ?
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