Files recognized in projector, but MXF files are missing
Posted: Wed May 04, 2022 3:26 pm
I have previously submitted files to this same theater years ago without an issue. This time around, they informed me that upon ingestion the file says 'Exception' and that the MXF file is 'Missing'. The MXF is in the folder, and the projector recognizes the file name and that it is there, but it will not work. Any advice?
Notably, the drive used for ingesting is not formatted as EXT 2 or 3. That would be my next test, but I can not find a way to format my drive that way on Mac without paying a license, which I don't necessarily want to pay for if I am not sure that it will fix the issue.
Thanks in advance!
Notably, the drive used for ingesting is not formatted as EXT 2 or 3. That would be my next test, but I can not find a way to format my drive that way on Mac without paying a license, which I don't necessarily want to pay for if I am not sure that it will fix the issue.
Thanks in advance!