Export video file error

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Cooller89
Posts: 83
Joined: Tue Jun 16, 2020 11:12 am

Export video file error

Post by Cooller89 »

Hi, I get an error when exporting a video to mp4, help!!!

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carl
Site Admin
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Joined: Thu Nov 14, 2013 2:53 pm

Re: Export video file error

Post by carl »

What version of DCP-o-matic?
Cooller89
Posts: 83
Joined: Tue Jun 16, 2020 11:12 am

Re: Export video file error

Post by Cooller89 »

carl wrote: Mon Jul 18, 2022 12:08 pm What version of DCP-o-matic?
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carl
Site Admin
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Joined: Thu Nov 14, 2013 2:53 pm

Re: Export video file error

Post by carl »

Probably this bug which was fixed in 2.16.9
Cooller89
Posts: 83
Joined: Tue Jun 16, 2020 11:12 am

Re: Export video file error

Post by Cooller89 »

carl wrote: Mon Jul 18, 2022 12:25 pm Probably this bug which was fixed in 2.16.9
I'll try to install version 2.16.18
Cooller89
Posts: 83
Joined: Tue Jun 16, 2020 11:12 am

Re: Export video file error

Post by Cooller89 »

carl wrote: Mon Jul 18, 2022 12:25 pm Probably this bug which was fixed in 2.16.9
everything is fine, the error does not occur on version 2.16.18 thank you
Cooller89
Posts: 83
Joined: Tue Jun 16, 2020 11:12 am

Re: Export video file error

Post by Cooller89 »

another problem
some kind of strip appears on the right, which is not in the original, as well as not in the viewer, this is when exporting to mp4, but this is not in dcp

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Cooller89
Posts: 83
Joined: Tue Jun 16, 2020 11:12 am

Re: Export video file error

Post by Cooller89 »

Carl ?
carl
Site Admin
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Joined: Thu Nov 14, 2013 2:53 pm

Re: Export video file error

Post by carl »

What are you exporting? Perhaps you could attach/send the metadata.xml from the project to carl@dcpomatic.com
Cooller89
Posts: 83
Joined: Tue Jun 16, 2020 11:12 am

Re: Export video file error

Post by Cooller89 »

carl wrote: Wed Jul 20, 2022 11:50 am What are you exporting? Perhaps you could attach/send the metadata.xml from the project to carl@dcpomatic.com
I export a lot of files to mp4
it is required to export the same project to dcp and to mp4, so I do this

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metadata here: https://dropmefiles.com/mgs7Z
Last edited by Cooller89 on Wed Jul 20, 2022 12:52 pm, edited 1 time in total.
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