No audio output in dcp-o-matic or the player

Anything and everything to do with DCP-o-matic.
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swag-VA
Posts: 4
Joined: Mon May 22, 2023 10:32 pm

No audio output in dcp-o-matic or the player

Post by swag-VA »

Everything has been fine until recently when my audio stopped working on my machine after a windows update (nvidia HD audio) I updated my game ready drivers and audio returned. Today i went to make a DCP and discovered that audio wasn't working in dcp-o-matic. It wasn't my source, an MKV rip of a bluray disc. Using the test audio levels tool, I could see the audio track was there, but I want to make sure audio is good before trying to transfer it over to the GDC server, which is a timely process in my current workflow.

Any ideas why I don't have audio?

Win 10, current release, most recent release of dcp-o-matic, most recent nvidia game ready driver package, audio routing from gfx card over hdmi and into my LG monitor, which outputs to my studio speakers.

and yes, I have audio turned on in the player
carl
Site Admin
Posts: 2338
Joined: Thu Nov 14, 2013 2:53 pm

Re: No audio output in dcp-o-matic or the player

Post by carl »

What does it say at the top of the "Sound" preferences page?
swag-VA
Posts: 4
Joined: Mon May 22, 2023 10:32 pm

Re: No audio output in dcp-o-matic or the player

Post by swag-VA »

its pointing to the proper audio device as it always has been.
carl
Site Admin
Posts: 2338
Joined: Thu Nov 14, 2013 2:53 pm

Re: No audio output in dcp-o-matic or the player

Post by carl »

Could you check that you have a debug log file configured in the player preferences, then start the player and attach/send me the log?
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