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No audio output in dcp-o-matic or the player

Posted: Mon May 22, 2023 10:54 pm
by swag-VA
Everything has been fine until recently when my audio stopped working on my machine after a windows update (nvidia HD audio) I updated my game ready drivers and audio returned. Today i went to make a DCP and discovered that audio wasn't working in dcp-o-matic. It wasn't my source, an MKV rip of a bluray disc. Using the test audio levels tool, I could see the audio track was there, but I want to make sure audio is good before trying to transfer it over to the GDC server, which is a timely process in my current workflow.

Any ideas why I don't have audio?

Win 10, current release, most recent release of dcp-o-matic, most recent nvidia game ready driver package, audio routing from gfx card over hdmi and into my LG monitor, which outputs to my studio speakers.

and yes, I have audio turned on in the player

Re: No audio output in dcp-o-matic or the player

Posted: Mon May 22, 2023 11:09 pm
by carl
What does it say at the top of the "Sound" preferences page?

Re: No audio output in dcp-o-matic or the player

Posted: Mon May 22, 2023 11:15 pm
by swag-VA
its pointing to the proper audio device as it always has been.

Re: No audio output in dcp-o-matic or the player

Posted: Tue May 23, 2023 8:58 am
by carl
Could you check that you have a debug log file configured in the player preferences, then start the player and attach/send me the log?