Serious audio problem when playing back a DCP.
Posted: Tue Jun 06, 2023 4:09 pm
I am referring again to the DCP called IlVentoSoffia_FTR-1-Pre-25_F_IT-en_001-UNRATED_51_2K_20230605_CNT_SMPTE_OV we talked about earlier.
I made sure the print master has a 5.1 audio mix and in the project timeline the sound worked perfectly. I did not made any change in the sound output when rendering the DCP.
Once I finished rendering the DCP and played it with DCP-o-Matic player, I was really puzzled to notice that the sound is completely distorted, especially in terms of pitch. It is in sync, but the voices have a very deep pitch (like in old 33 RPM records played at 16 RPM) and the music and effects are virtually non-existent.
And the check tool reveals no errors at all.
The even funnier thing is that instead of 16 audio channels as it should lately, DCP-o-Matic only rendered 6.
What happened according to you? And how can I fix this problem without having to re-render everything for 16 hours? And if I had to (which would be an inconvenience but never mind), what audio settings should I check?
Both DCP-o-Matic and DCP-o-Matic player are version 2.16.58.
Thanks,
Alessandro
I made sure the print master has a 5.1 audio mix and in the project timeline the sound worked perfectly. I did not made any change in the sound output when rendering the DCP.
Once I finished rendering the DCP and played it with DCP-o-Matic player, I was really puzzled to notice that the sound is completely distorted, especially in terms of pitch. It is in sync, but the voices have a very deep pitch (like in old 33 RPM records played at 16 RPM) and the music and effects are virtually non-existent.
And the check tool reveals no errors at all.
The even funnier thing is that instead of 16 audio channels as it should lately, DCP-o-Matic only rendered 6.
What happened according to you? And how can I fix this problem without having to re-render everything for 16 hours? And if I had to (which would be an inconvenience but never mind), what audio settings should I check?
Both DCP-o-Matic and DCP-o-Matic player are version 2.16.58.
Thanks,
Alessandro