DCP-o-matic

Hello,

We have the following error when we start encoding on remote computers:

https://www.dropbox.com/s/7um9i211bdzlvnh/photo.jpg

This error only show up when we hit Make DCP and show up on the remote machine only. Please note that 2 out of 3 machines are able to encode perfectly.

Any idea what could be causing the issue?

Thanks!!

Hi,

What language is that remote machine set to use?

Also, what version(s) of DCP-o-matic are you using?

Thanks

Hello,

I was able to fix the issue by changing the non unicode language from French to English.

It work like a charm!

I have the same problem, see attachment.

I saved as UTF 8 with BOM and also removed row zero, nothing changed.

Then I used other subtitles and DCP o Matic crashed, it just closed.

It is a slightly older version where you can change the resolution and remove black bars.

It is important that it works.

Thanks.

On my new PC with a newer version it says:
No WEBVTT header found

What is this?

Is it possible to send me your .mov file? carl@dcpomatic.com

Let me know if not and we can look into other ways to investigate.

I had the same with other subtitles, there changing the . to , worked.

But the first file has , already. Starts with a 0. Maybe because it is chinese made?

I don't think the mov file is the problem. It is really big.

So I have 2.16.62, maybe I should download the newest version.

I also have 2.10.5, it is more flexible when I have a scope file in 1920 resolution.

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DCP-o-matic 2.16.75 released
Unread post by carl » Thu Feb 15, 2024 9:50 am

Download it now from here.
Fix random crashes on macOS with backtraces mentioning code signing (#2735).
Fix ‘bad time string’ when loading some DCPs.
Improve confusing error about WEBVTT when loading a SubRip file with errors (#2733).

Sorry, I missed the fact that you had separate .srt files - I've replied by email.