DCP Playback - Missing Audio

Anything and everything to do with DCP-o-matic.
Guddu
Posts: 117
Joined: Wed Oct 04, 2017 4:49 am

DCP Playback - Missing Audio

Post by Guddu »

Why can't i hear the audio when I play a DCP in DCP-o-matic? Only the video shows up and is kinda in slow motion. Audio is not playing at all. Is the player supposed to be capable of doing the audio playback?
carl
Site Admin
Posts: 2362
Joined: Thu Nov 14, 2013 2:53 pm

Re: DCP Playback - Missing Audio

Post by carl »

What version of DCP-o-matic are you using? Have you enabled the "play sound" option in preferences? Are you using a fast machine (e.g. i7 class?)
Guddu
Posts: 117
Joined: Wed Oct 04, 2017 4:49 am

Re: DCP Playback - Missing Audio

Post by Guddu »

Thanks for your response...I am on Windows and version 2.10.5.

I don't see a "play sound" option in preferences and i believe that 2.10.5 is the latest version.

Screenshots of what I see

https://imgur.com/a/BRxUc

https://imgur.com/a/bfdSN

https://imgur.com/a/gJAXk

https://imgur.com/a/H64Bz

I am on ASUS ROG Series laptop and it took 5 hours to generate the DCP.
carl
Site Admin
Posts: 2362
Joined: Thu Nov 14, 2013 2:53 pm

Re: DCP Playback - Missing Audio

Post by carl »

That version of DCP-o-matic does not support sound playback. You could experiment with the test version.
Carsten
Posts: 2665
Joined: Tue Apr 15, 2014 9:11 pm
Location: Germany

Re: DCP Playback - Missing Audio

Post by Carsten »

Guddu wrote: Tue Jan 02, 2018 3:19 pm Thanks for your response...I am on Windows and version 2.10.5.

I don't see a "play sound" option in preferences and i believe that 2.10.5 is the latest version.
That was good to believe until very recently (literally tonight). There is a test version (2.11.34 as of now) that supports audio in preview and player.

https://dcpomatic.com/test-download

The warning at the top concerned the previous test versions, and may not concern 2.11.34, but as that version is very new, Carl rightfully decided to leave the warning there until we get some more feedback on it. Have a go at 2.11.34.

Before you install it, backup your 2.10.5 config, as it may hurt going back to 2.10.5 if there are serious issues with 2.11.34. Unfortunately, you can't have both versions installed at the same time. Using 2.10.5 for production work is still encouraged until the test versions have earned more feedback.

Simply go to c:\Users\your_user_name\AppData\Local\ , right click 'dcpomatic2' and choose 'Send to -> Compressed (zipped) Folder'. Then rename the ZIP file created to dcpomatic2_10_5.zip. This will keep your current configuration, certificates and cinema database safe for a later restore. If you don't use encryption, etc., and if you are not concerned about your prefs, you may omit the backup process. But for future use, it is good to know how to do it...

If you don't see 'AppData' in your home folder, you need to follow this advice (it is usually hidden):

https://www.howtogeek.com/318177/what-i ... n-windows/

As a matter of fact, I never felt listening to audio was necessary in DCP-o-matic to create a DCP. I understand some people may think in a different way. Some people may fear that if they don't hear audio in DCP-o-matic, there will be no audio in the DCP. But that is wrong. Anyway, that's done with since 2.11.x

If your video plays in slow motion, your machine may be too slow (expect problems with audio playback as well), or your source video/codec may be too complex, or may even be a DCP/J2K file.

- Carsten
Guddu
Posts: 117
Joined: Wed Oct 04, 2017 4:49 am

Re: DCP Playback - Missing Audio

Post by Guddu »

I am trying to generate a encrypted DCP using an non-encrypted DCP as the input. I also want the subtitles to be burnt-in in the encrypted DCP (in the input DCP they are not burnt in and I don't know how they can be turned on by default).

So I load the input DCP and have the following settings

Video Tab : http://prntscr.com/hvbawy

Audio Tab : http://prntscr.com/hvbb50

Subtitle Tab : http://prntscr.com/hvbbbn

DCP Tab : http://prntscr.com/hvbbiv

Then i select JOB---> Make DCP

Is this workflow correct?

The process however is taking forever (almlst 0.1 fps). It's not even scratching my CPU or GPU or RAM. : http://prntscr.com/hvbc1l

Here is my resource utilization : http://prntscr.com/hvbccn

Also, is this supposed to generate a Folder structure that can be copied directly to the disk? Or do I need to gather files from original and the newly generated ones and club them together somehow and then get it copied in a folder?

Please guide.
Guddu
Posts: 117
Joined: Wed Oct 04, 2017 4:49 am

Re: DCP Playback - Missing Audio

Post by Guddu »

Attached is the log file from the previous run.
You do not have the required permissions to view the files attached to this post.
Guddu
Posts: 117
Joined: Wed Oct 04, 2017 4:49 am

Re: DCP Playback - Missing Audio

Post by Guddu »

Now giving it a go with 2.11.34
Carsten
Posts: 2665
Joined: Tue Apr 15, 2014 9:11 pm
Location: Germany

Re: DCP Playback - Missing Audio

Post by Carsten »

Looks like something is going wrong there. Did you ever create a standard encrypted DCP before, and were you able to test it, created a KDM, play it, etc.?

- Carsten
Guddu
Posts: 117
Joined: Wed Oct 04, 2017 4:49 am

Re: DCP Playback - Missing Audio

Post by Guddu »

No. This is the first time I am doing this with dcpomatic. Earlier i worked with the KDM Generator tool as we had a DKDM in place that we used to generate the release KDM and it went really well.