View Bug Details

IDProjectCategoryView StatusLast Update
0003015DCP-o-maticBugspublic2025-04-11 01:17
Reporterbkrystiang Assigned Tocarl  
PriorityhighSeverityblockReproducibilityalways
Status assignedResolutionopen 
Platform64-bitOSWindowsOS Version11
Product Version2.18.14 
Summary0003015: Crash on import when last-used directory is an unavailable network share
Description

DCP-o-matic crashes when attempting to import content if the last-used directory was a network share that is no longer accessible.

Expected Behavior:
DCP-o-matic should handle the missing network path gracefully and allow the user to select a new import location.

Actual Behavior:
When attempting to import content, DCP-o-matic tries to access the unavailable network path saved from the last session and crashes. This prevents the creation of a new DCP from local files.

Additional Context:
This issue makes it impossible to proceed unless the network share is reconnected or the last-used path is manually reset, which is not user-friendly.

Steps To Reproduce

Steps to Reproduce:

  1. Use a network share as the import source for content.
  2. Close DCP-o-matic.
  3. Disconnect or make the network share unavailable.
  4. Reopen DCP-o-matic and attempt to import new content.
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Activities

carl

2025-04-11 00:38

administrator   ~0006917

Can I just check - when you say it crashes, does it just freeze and stop working, or close down?

I tried a few times to reproduce and after a short delay things seem to work again.

bkrystiang

2025-04-11 01:16

reporter   ~0006919

For me It's just completely freezes and after a moment its says "not responding"

bkrystiang

2025-04-11 01:17

reporter   ~0006920

I have a NAS server, when NAS becomes unavailable the error happens

Bug History

Date Modified Username Field Change
2025-04-11 00:06 bkrystiang New Bug
2025-04-11 00:06 bkrystiang Tag Attached: crash
2025-04-11 00:38 carl Assigned To => carl
2025-04-11 00:38 carl Status new => feedback
2025-04-11 00:38 carl Note Added: 0006917
2025-04-11 01:16 bkrystiang Note Added: 0006919
2025-04-11 01:16 bkrystiang Status feedback => assigned
2025-04-11 01:17 bkrystiang Note Added: 0006920