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IDProjectCategoryView StatusDate SubmittedLast Update
0003056DCP-o-maticBugspublic2025-07-03 09:102025-07-03 17:32
Reporterstereo3d Assigned Tocarl  
PriorityurgentSeveritycrashReproducibilityalways
Status feedbackResolutionopen 
PlatformMac AMDOSOS XOS Version15.2
Target Version2.18.21 
Summary0003056: 2.18.20 version crash choosing source file 3D Left only or Right only
Description

the application dcp o matic crashes

DCP-o-matic
An exception occurred: Programming error at ../src/lib/butler.cc: 155 Butler audio buffers reached 960000 frames at
0 (video is 0).
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Steps To Reproduce

create new project
import Right and Left Movie (prores or folder of single images)
select type and change from 2D to 3D left only or right only.
The application crashes.

Additional Information

I tried several times
I downgrade to the previous version to see if the problem is there.

Tags3d, stereoscopic
Attached Files
Screenshot 2025-07-03 at 17.02.47.jpg (305,220 bytes)
Screenshot 2025-07-03 at 16.50.19.jpg (309,926 bytes)
Branch3056-3d-crash
Estimated weeks required
Estimated work requiredUndecided

Activities

carl

2025-07-03 13:08

administrator   ~0007024

Last edited: 2025-07-03 14:39

@carl Added a test to the branch which captures at least part of this. I think that fails because Player::use_video() doesn't do anything for left-eye images (awaiting the right).

carl

2025-07-03 14:39

administrator   ~0007025

@carl Potential fix on branch, need to send a build to test.

carl

2025-07-03 17:32

administrator   ~0007026

Could you please try this build: https://dcpomatic.com/temp/3056-3d-crash/1fa1a2d/osx-10.10/DCP-o-matic%203056-3d-crash-1fa1a2d5e%20macOS10.10+.dmg
and see if it solves the problem?

Bug History

Date Modified Username Field Change
2025-07-03 09:10 stereo3d New Bug
2025-07-03 09:10 stereo3d Tag Attached: 3d
2025-07-03 09:10 stereo3d Tag Attached: stereoscopic
2025-07-03 09:10 stereo3d File Added: Screenshot 2025-07-03 at 17.02.47.jpg
2025-07-03 09:10 stereo3d File Added: Screenshot 2025-07-03 at 16.50.19.jpg
2025-07-03 12:17 carl Priority normal => urgent
2025-07-03 12:17 carl Status new => confirmed
2025-07-03 12:17 carl Target Version => 2.18.21
2025-07-03 12:17 carl Estimated work required => Undecided
2025-07-03 13:07 carl Branch => 3056-3d-crash
2025-07-03 13:08 carl Note Added: 0007024
2025-07-03 14:39 carl Note Added: 0007025
2025-07-03 14:39 carl Note Edited: 0007024
2025-07-03 17:32 carl Assigned To => carl
2025-07-03 17:32 carl Status confirmed => feedback
2025-07-03 17:32 carl Note Added: 0007026