Verify hang in Player

Anything and everything to do with DCP-o-matic.
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stephenv2
Posts: 10
Joined: Tue Mar 09, 2021 8:40 pm

Verify hang in Player

Post by stephenv2 »

2.16.59 Player on Win 64, 64-bit software verifies just fine. Past two current stable releases hang on completion and you end task. Uninstall reinstall and reboot no effect. Tried on two different Win 11 machines with same DCP.
carl
Site Admin
Posts: 2387
Joined: Thu Nov 14, 2013 2:53 pm

Re: Verify hang in Player

Post by carl »

I wasn't able to reproduce that with a test DCP here. Do you have an example DCP that causes the hang?
stephenv2
Posts: 10
Joined: Tue Mar 09, 2021 8:40 pm

Re: Verify hang in Player

Post by stephenv2 »

I cannot share the DCP that hangs, belongs to client. It's a SMPTE 4K, 5.1, Scope. Again, only hangs on new versions not older
carl
Site Admin
Posts: 2387
Joined: Thu Nov 14, 2013 2:53 pm

Re: Verify hang in Player

Post by carl »

Is the progress window still there when it hangs, or does it close? And does the results window appear?

Also, is the player using CPU at the point of the hang?

Thanks!
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