DCP's work on DSS200 but not IMS2000

Anything and everything to do with DCP-o-matic.
RitzMike
Posts: 1
Joined: Fri Aug 09, 2024 12:58 am

DCP's work on DSS200 but not IMS2000

Post by RitzMike »

Hello,

I am new here. I run a small 2 screen theater. I use DCP-O-Matic to make ads and other pre-rolls to put on before the movies play. I have a DSS200 server on one NEC projector and the IMS2000 server on the other projector. Lately I cannot get my DCP's to load on my IMS2000 server projector. They upload just fine on my DSS200 server. They just always fail to load now when I upload to my IMS2000. Is there something I might be missing? When I made ads before they uploaded to both servers fine. Any help would be appreciated, Thanks!
carl
Site Admin
Posts: 2550
Joined: Thu Nov 14, 2013 2:53 pm

Re: DCP's work on DSS200 but not IMS2000

Post by carl »

How are you uploading the DCPs? Across a network, or via a USB drive etc.?
Carsten
Posts: 2804
Joined: Tue Apr 15, 2014 9:11 pm
Location: Germany

Re: DCP's work on DSS200 but not IMS2000

Post by Carsten »

Mike - I saw on film-tech you solved the issue by updating DCP-o-matic - do you still know which version of DCP-o-matic you ran until you upgraded? Did you create SMPTE or Interop DCPs?