DCP won't play on easyDCP Player! Help needed!

[apivirotto]

Hi all!!

Very new to this, appreciate any help.

I created a dcp through DCP-o-matic. I wanted to just test that things were ok by playing on the trial version of EasyDCP Player. However, when I play it, I can only hear the audio - no video.

Can anyone suggest what I might be doing wrong?

[carl]

Perhaps you could send the metadata.xml file from your project to carl@dcpomatic.com and I will see if there's anything bad in there.

[Aswippe Johnson]

EasyDCP Player eats resources and is spotty at best. The trial version only plays a few seconds, anyway, and can't be keyed to play encrypted content.