DCP not loading in DOM

Anything and everything to do with DCP-o-matic.
alextournage
Posts: 12
Joined: Wed Nov 29, 2017 9:51 am

DCP not loading in DOM

Post by alextournage »

Hi Guys,

I have a DCP (fraunhoffer made) that I had already tested on DOM, as well as in the DOM standalone Player and it used to work fine. It was a previous version of DOM though.
But today I tried to play it again on both (I wanted to extract the subtitles) and DOM kept refusing to load it, with a single message: "Error:"
Any idea what might have happened?

Thanks in advance.

Alex
carl
Site Admin
Posts: 2550
Joined: Thu Nov 14, 2013 2:53 pm

Re: DCP not loading in DOM

Post by carl »

Can you show us a screenshot of the error?
alextournage
Posts: 12
Joined: Wed Nov 29, 2017 9:51 am

Re: DCP not loading in DOM

Post by alextournage »

Here they are. I'm afraid may not be very useful.
You do not have the required permissions to view the files attached to this post.
carl
Site Admin
Posts: 2550
Joined: Thu Nov 14, 2013 2:53 pm

Re: DCP not loading in DOM

Post by carl »

Strange. Is it a big DCP? Could you send it to me?

Where is the DCP located on your filesystem?
alextournage
Posts: 12
Joined: Wed Nov 29, 2017 9:51 am

Re: DCP not loading in DOM

Post by alextournage »

Yes, it is big, over 100 GB. I cannot upload it easliy.
alextournage
Posts: 12
Joined: Wed Nov 29, 2017 9:51 am

Re: DCP not loading in DOM

Post by alextournage »

As for the location, I recently moved it from one Hard disk to another (in the same computer), for matter of space. This evening I copied it again on the second disk, and tried both.
carl
Site Admin
Posts: 2550
Joined: Thu Nov 14, 2013 2:53 pm

Re: DCP not loading in DOM

Post by carl »

OK, just to check, can you load one of the XML files from inside the DCP into a text editor or something? Just to check permissions.
alextournage
Posts: 12
Joined: Wed Nov 29, 2017 9:51 am

Re: DCP not loading in DOM

Post by alextournage »

Here there are, two of them.
You do not have the required permissions to view the files attached to this post.
carl
Site Admin
Posts: 2550
Joined: Thu Nov 14, 2013 2:53 pm

Re: DCP not loading in DOM

Post by carl »

How happy are you with terminal? Can I give you some instructions to run DCP-o-matic in a debugging tool?
alextournage
Posts: 12
Joined: Wed Nov 29, 2017 9:51 am

Re: DCP not loading in DOM

Post by alextournage »

Sure, please, give me the instructions. I am barely a basic user of the terminal, but I can try.