Asset Missing

[hein]

Hello,

A newbie here...
When I try to open a DCP (from a client) on DCO-O-MATIC Player it shows me a error message saying: "Missign Asset" followed bu the name of the .mxf file.

Is this a problem with the Player or the DCP I received?

I have a Windows 10 - Intel Xeon 3.10 GHz / RAM 128 GB

Can anyone help me understanding this issue?

Thanks,

hein

[rahmani]

Are you sure that DCP files (Audio, Video and xml files) are all in the DCP folder? It seems that something is not right with the Audio/Video files, you can check the file names in the PKL.xml file for being sure that you have all the files in the DCP folder.

Solomon

[Carsten]

There is probably something wrong with the DCP. How did you get it? Can you post a directory listing of the full DCP?

- Carsten

[hein]

thanks for answering.
it's very nice to have some help here. actually this problem is happening in several DCP's.
They come from different directors as I'm helping in a film festival.
I attach a printscreen from the directory.
What do you think?

[Mrs-DCP]

The audio file is missing...

For a DCP, you should have at least 6 files:
assetmap
volindex
cpl
pkl
video
audio

[rahmani]

It seems that MXF audio file is missing in the DCP folder. Did you opened the PKL file in a browser to see the list of files? you should find the file names between <Asset> like this:

<Asset>
<Id>urn:uuid:c825b83a-821a-4316-af8a-10395c388d65</Id>
<Hash>4HaCNpyssPs6Q9ss2LF4ZRtj5r0=</Hash>
<Size>343562870</Size>
<Type>application/x-smpte-mxf;asdcpKind=Sound</Type>
<OriginalFileName>wav_c825b83a-821a-4316-af8a-10395c388d65_aud.mxf</OriginalFileName>
</Asset>
for the list you have printed screen; find in the PKL file the OriginalFileName for the missing audio file. I think requesting a fresh copy of the DCP will solve the issue(of course you should inform the Film Distributor regarding the missing file also).

Solomon

[Mrs-DCP]

Adding/downloading the audio file only should be ok.
As the video file size is 24 Gb (15 minutes duration or so), the audio file should be 1 Gb.

But if it's a feature, maybe other "reels" are missing too.

[hein]

for what I understood from your answers, it should be missing a file named something like this:

7ff299c9-1309-4e2c-a363-28c27b29ee9e

it should be the audio file.

That matches the information both in error message from DCP-o-Matica Player and the PKL file.

This is actually the first time I write in a Forum. It's so nice to have your help!!

I hope I can help you back sometime.

Thank you very much

[Carsten]

Well, it IS possible to have DCPs without an audio MXF - but then, naturally, it wouldn't be listed in PKL, ASSETMAP and CPL, and DCP-o-matic wouldn't complain. DCP-o-matic is not able to create DCPs without audio reels, but other software can.


- Carsten

[hein]

I think I start to get it
thank you all