The file arial.ttf cannot be found

[marcelmax]

Hi

using DOM 2.16.22
Tried to add a DCP folder to a new project and get the error "The file arial.ttf for an asset in the asset map cannot be found". But for sure there is the file arial.ttf in the DCP folder.
Any help?

Thanks!
Marcel

[carl]

Hi,
Please can you send me the ASSETMAP file from the DCP, and show me the files that the DCP has?
carl@dcpomatic.com

[Carsten]

In the DCP folder, or in a UUID-folder WITHIN that DCP folder? Sometimes, these errors are just stupid file length issues because the full folder name through all directories is too long.

[marcelmax]

Thanks.
Do not think, it's the path.
Here's the ASSETMAP content (could not attach the file itself)

<?xml version="1.0" encoding="UTF-8"?>
<AssetMap xmlns="http://www.digicine.com/PROTO-ASDCP-AM-20040311#">
<Id>urn:uuid:3aae325a-c02b-4b2f-b9d4-ceb099d2af9f</Id>
<AnnotationText>Voisindelou_FTR-2D_F-185_FR-XX_FR-AA_51_2K_ANZ_20210310_MIM_IOP_OV</AnnotationText>
<VolumeCount>1</VolumeCount>
<IssueDate>2021-03-11T09:30:08+01:00</IssueDate>
<Issuer>M-IMAGES</Issuer>
<Creator>Fraunhofer IIS easyDCP Creator+ 3.6.4</Creator>
<AssetList>
<Asset>
<Id>urn:uuid:1ed50fcd-07b5-4293-a40f-e8f01055511f</Id>
<ChunkList>
<Chunk>
<Path>1ed50fcd-07b5-4293-a40f-e8f01055511f_j2c.mxf</Path>
</Chunk>
</ChunkList>
</Asset>
<Asset>
<Id>urn:uuid:7cad81e8-119e-4e4a-b7a3-48e65484b9b6</Id>
<ChunkList>
<Chunk>
<Path>7cad81e8-119e-4e4a-b7a3-48e65484b9b6_pcm.mxf</Path>
</Chunk>
</ChunkList>
</Asset>
<Asset>
<Id>urn:uuid:33ebe700-c74c-4f8c-8fdb-d1904954255a</Id>
<ChunkList>
<Chunk>
<Path>9338a5d5-9cc0-42b5-89a9-e944486df030/arial.ttf</Path>
</Chunk>
</ChunkList>
</Asset>
<Asset>
<Id>urn:uuid:9338a5d5-9cc0-42b5-89a9-e944486df030</Id>
<ChunkList>
<Chunk>
<Path>9338a5d5-9cc0-42b5-89a9-e944486df030/9338a5d5-9cc0-42b5-89a9-e944486df030_sub.xml</Path>
</Chunk>
</ChunkList>
</Asset>
<Asset>
<Id>urn:uuid:d535a577-049f-465a-972d-5f80ac28f21b</Id>
<PackingList/>
<ChunkList>
<Chunk>
<Path>PKL_d535a577-049f-465a-972d-5f80ac28f21b.xml</Path>
</Chunk>
</ChunkList>
</Asset>
<Asset>
<Id>urn:uuid:c146e807-b1ff-4ca5-a804-0ab45cf5c9e2</Id>
<ChunkList>
<Chunk>
<Path>CPL_c146e807-b1ff-4ca5-a804-0ab45cf5c9e2.xml</Path>
</Chunk>
</ChunkList>
</Asset>
<Asset>
<Id>urn:uuid:d1b5e229-7a26-430f-bd70-4e280e6e3546</Id>
<ChunkList>
<Chunk>
<Path>CPL_d1b5e229-7a26-430f-bd70-4e280e6e3546.xml</Path>
</Chunk>
</ChunkList>
</Asset>
</AssetList>
</AssetMap>
<!--Created by Fraunhofer DCP API Version 1.0.3604-->

[barber]

Hi,

If you create a subfolder named 9338a5d5-9cc0-42b5-89a9-e944486df030 then move both arial.ttf and 9338a5d5-9cc0-42b5-89a9-e944486df030_sub.xml inside, it should work.

That's where the subtitle file and the font are expected to be according to the ASSETMAP, and like in most Interop DCPs.

Best,
Dan

[marcelmax]

Great. Thanks!
Works now.