Audio Buffer Error

[josemariolgs]

hello,

First to all thanks for the great free software, have used it before without issues, but this time I have a little issue.

I have a movie that I'm creating the DCP but just when it's about to finish it shows this error "Error de programación en ../src/lib/audio_buffers.cc:192 "
I have a Prores video that it looks to properly handle, Have all the audio for a 5.1 set up I'm trimming for the start by 0:0:31:03 with the trimming function inside DCP o Matic because the audios have a blank space at the beginning and cutting that solves the sync problem, can that be the issue? should I trim the files first with Audition or something? or this error have any other solution? I don't want to play around with the audio files if it's not needed.

Software version: 2.14.23
OS: Windows 10 Pro Build 18362.592
CPU: intel core i7 4790k 32 gb ram Nvidea gtx 970

any suggestion I will be thankful have attached the log file for you, again this is a great free software and hopes someone can help me! English its not my native language hope you understand any errors

[josemariolgs]

Update:
I just trim the audio manually in Audition, that works! maybe its a bug of the software not handling the trim function correctly? let me know if its something that I did wrong or just a bug that can be fixed.

Thanks again.

[carl]

Definitely sounds like a bug - well done on tracking it down! I've seen a few similar reports but not had many clues as to the root cause.

Please can you attach or email me the metadata.xml file from inside your project?

carl@dcpomatic.com

Thank you!

[josemariolgs]

Sure!
hope that helps

[carl]

It certainly does!

Was that metadata.xml from after you saved the project with the files trimmed in Audacity?

[carl]

Never mind, I see you already sent a problem report with the old project. That should be enough!