Unsynch Sound and Image

Anything and everything to do with DCP-o-matic.
rosanamadalina
Posts: 21
Joined: Mon Dec 05, 2022 3:07 pm

Unsynch Sound and Image

Post by rosanamadalina »

Hi Everyone,

I've recently come across a very odd situation regarding a DCP made with DCPomatic.
The original file has no issue whatsoever, but when I make the DCP, the audio becomes unsynch by about 4-5 seconds. I've tried on two different computers (pc and mac), and the result is the same. I used version 2.16.35 on one of the computers, and version 2.16.32 on the other.
I'm attaching the specs of the video file in question, in case the problem lies there. I'm really confused as to why this happened.
Screenshot 2023-05-09 at 16.39.38.png

If anyone could shed some light, I'd greatly appreciate it. Thanks.
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carl
Site Admin
Posts: 2548
Joined: Thu Nov 14, 2013 2:53 pm

Re: Unsynch Sound and Image

Post by carl »

Hello,

It sounds like a bug in DCP-o-matic; the easiest way to track it down would be if I can get a copy of the video file. Is that feasible?
rosanamadalina
Posts: 21
Joined: Mon Dec 05, 2022 3:07 pm

Re: Unsynch Sound and Image

Post by rosanamadalina »

Hi carl,

Sorry for the terrible late reply. Unfortunately that's not possible, due to confidentiality reasons.