KDM problem on Christie & Cinemeccanica CineCloud Mikrom

[auta]

Hello Karl

I create an OV package and then create a VF (replacement pictures small fragment (~20 sec) for it.
I create a KDM via KDM Creator for the Christie & Cinemeccanica server and send the key to theaters. The answer comes from the cinemas starting from 2 minutes to 30 - noise.

I asked another studio to create KDM and this one works perfectly. (done via easyDCP)

Problems appear only for VF, for the original package, they say everything works ok

[carl]

That doesn't sound good. Does the noise correspond to your new part? And is this audio or visual noise?

Do you have the 2 KDMs?

[Carsten]

I guess the VF needs to decryption keys to work. No, either DCP-o-matic did something wrong, or these servers for some reason do not like that.

[auta]

Audio Noise

KDM in Attache

[auta]

Carl, any news?
Can this be fixed somehow?

[carl]

Thanks for attaching the KDMs. There are a couple of small oddities with the DCP-o-matic ones (a duplicated key, and an extra key that is not included in the EasyDCP one) but it seems a bit surprising that those would cause problems.

There may be differences in the encrypted portions which we can't of course read.

Unfortunately I think this will be difficult/impossible to debug unless you can send more KDMs to that same theater to do more tests. Would that be possible?

[auta]

I think it's possible )

[auta]

Maybe I assembled the package incorrectly, but I don’t know how to do it any other way ((