crashes at "computing audio digest"

[TheDode]

Hello chaps!

I wonder if you guys have seen this and have a solution for this problem...

I have prepared a film and have got a DCP ready to go here. The problem is that, when I his MAKE DCP, the app starts the process, running through the first few bits, but always crashes at about 85% of "computing audio digest".

This is where it stops (see attached jpg).

Can anyone help?

Thanks a lot guys!

[carl]

When you say "crashes" do you get an error or does it just stop doing anything?

[TheDode]

I just get the old "DCP-o-matic quit unexpectedly" message (attached).

[TheDode]

Ah... one more thing...

I have tried this on 3 different machines, get the same result every time.

[TheDode]

I have got only 2 channels of audio for the first reel, but all 6 channels (5.1) for reel 2.

Do you think this could be causing the problem?

Thanks a lot, chaps!

[carl]

When you get that error can you click "Report..." then copy-and-paste the stuff it gives you in an email to carl@dcpomatic.com ?

[TheDode]

Sure thing, will do that right, now, Carl!

Thanks a real lot for your help!

Cheers,

Dan

[TheDode]

Done

[carl]

Thanks. Could you also send me the metadata.xml from that project?

[TheDode]

Done