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IDProjectCategoryView StatusDate SubmittedLast Update
0002905DCP-o-maticCompatibilitypublic2024-12-05 16:052024-12-07 01:39
Reportergo4shoe Assigned Tocarl  
PrioritynormalSeverityminorReproducibilityalways
Status resolvedResolutionfixed 
Platform64-bitOSWindowsOS Version11
Product Version2.16.75 
Summary0002905: Error adding this DCP to film - doesn't work on Windows - works on Ubuntu
Description

I am unable add the linked DCP. I can reproduce it on Windows but not on Ubuntu.

Steps To Reproduce
  1. I open the DCP-o-matic (Version 2.16.75) application on Windows 11
  2. I create a new film (File->New…)
  3. I attempt to “Add DCP…” with our attached sample DCP
  4. I get following error messages - see attached screens

DCP is too big to attach (150 MB) - here is a link:

https://1drv.ms/u/s!AjHVoLX75S2jjJgMm64K0N0xTJTdcg?e=cpheWx

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go4shoe

2024-12-05 16:05

reporter  

Screenshot 2024-12-05 at 9.12.35 AM.png (146,932 bytes)   
Screenshot 2024-12-05 at 9.12.35 AM.png (146,932 bytes)   
Screenshot 2024-12-05 at 9.13.00 AM.png (457,109 bytes)

go4shoe

2024-12-05 16:15

reporter   ~0006605

I don't get any error message if I add the video, audio and subtitle files through ‘Add file(s)’ instead of 'Add DCP...' - again happens only on Windows

carl

2024-12-06 23:05

administrator   ~0006608

I guess you probably have different versions of DCP-o-matic on WIndows and Ubuntu?

I think the bug was fixed in v2.16.76. Perhaps you could try that on Windows and see if it works any better.

go4shoe

2024-12-07 01:09

reporter   ~0006609

I discovered the issue a while back and there was no newer Windows version.
But now it is fixed - thanks.

Bug History

Date Modified Username Field Change
2024-12-05 16:05 go4shoe New Bug
2024-12-05 16:05 go4shoe File Added: Screenshot 2024-12-05 at 9.12.35 AM.png
2024-12-05 16:05 go4shoe File Added: Screenshot 2024-12-05 at 9.13.00 AM.png
2024-12-05 16:15 go4shoe Note Added: 0006605
2024-12-06 23:05 carl Assigned To => carl
2024-12-06 23:05 carl Status new => feedback
2024-12-06 23:05 carl Note Added: 0006608
2024-12-07 01:09 go4shoe Note Added: 0006609
2024-12-07 01:09 go4shoe Status feedback => assigned
2024-12-07 01:39 carl Status assigned => resolved
2024-12-07 01:39 carl Resolution open => fixed