DCP-O-Matic 2.7.0 won't open after installing on OSX

Anything and everything to do with DCP-o-matic.
zrtyneside
Posts: 8
Joined: Tue Apr 14, 2015 11:00 am

DCP-O-Matic 2.7.0 won't open after installing on OSX

Post by zrtyneside »

Having just installed the newest version of DCP-O-Matic I've ru intot he problem of the program itself not actually opening. When running the OSX security check as it is from an unknown developer it freezes on this status bar. It doesn't make a difference if I set it to allow programs from anyone. I've reverted to the previous version for now. Don't know if anybody else has had the same problem.

OSX El Capitan 10.11.3

Zach
Carsten
Posts: 2804
Joined: Tue Apr 15, 2014 9:11 pm
Location: Germany

Re: DCP-O-Matic 2.7.0 won't open after installing on OSX

Post by Carsten »

I can only say 2.70 and 2.71 opens without issues on 10.6.8, but that is of course very different from your OS version...

- Carsten
carl
Site Admin
Posts: 2548
Joined: Thu Nov 14, 2013 2:53 pm

Re: DCP-O-Matic 2.7.0 won't open after installing on OSX

Post by carl »

Which "status bar" is it freezing on? Can you maybe give us a screenshot?
nimes
Posts: 25
Joined: Tue Jan 05, 2016 4:20 am

Re: DCP-O-Matic 2.7.0 won't open after installing on OSX

Post by nimes »

No problem so far in OSX Yosemite, running smoothly.
zrtyneside
Posts: 8
Joined: Tue Apr 14, 2015 11:00 am

Re: DCP-O-Matic 2.7.0 won't open after installing on OSX

Post by zrtyneside »

It gets caught on the "Verifying" status bar when apple is running security checks for an unknown developer.

When allowing the program to run it will come up with the verifying status bar, will hang for a few minutes, then the message pops up again saying that the program is from an unknown developer and just gets caught in a loop.
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carl
Site Admin
Posts: 2548
Joined: Thu Nov 14, 2013 2:53 pm

Re: DCP-O-Matic 2.7.0 won't open after installing on OSX

Post by carl »

I haven't seen this happen before, but there is some discussion here; perhaps you could try

cd /Applications
xattr -d com.apple.quarantine DCP-o-matic\ 2.app

from a terminal to tell OS X that DCP-o-matic is OK.
zrtyneside
Posts: 8
Joined: Tue Apr 14, 2015 11:00 am

Re: DCP-O-Matic 2.7.0 won't open after installing on OSX

Post by zrtyneside »

I have upgraded to the 2.7.1 and it seems to be working fine now. Haven't seen that issue before either, will keep an eye on it.

Cheers