Open subtitles are acquired but do not show in DCP-o-Matic Player

Anything and everything to do with DCP-o-matic.
cintoli
Posts: 29
Joined: Wed Mar 22, 2023 8:41 am

Open subtitles are acquired but do not show in DCP-o-Matic Player

Post by cintoli »

I use Mac OS 15.2.

No problem creating a DCP with open subtitles burned in, but it appears that if I try to create a DCP with open subtitles embedded but not burned in, they are not visible in the player.

I have also noticed that the problem occurs in DCPs I made with earlier versions of DCP-o-Matic: I was able to see open subtitles in the player, not anymore. And the CPL menu does not connect to any CPL -- which used to, if I remember correctly.

Instead of the default unidentified font, I use Helvetica Neue to format my subtitles. So far, it never had any problems.

I suspect that the new security measures introduced by Apple in the latest Sequoia update may have affected your software somewhat. It is identified as malware as soon as I try to open it. I ask the system to accept the software as genuine and it has access to my hard disk, but I think that the fonts may have become inaccessible. Just a thought.

What can I send you to investigate the issue?
carl
Site Admin
Posts: 2619
Joined: Thu Nov 14, 2013 2:53 pm

Re: Open subtitles are acquired but do not show in DCP-o-Matic Player

Post by carl »

Thanks for the note - that looks like a (bad) bug... :o

I'll fix it as soon as I can.
carl
Site Admin
Posts: 2619
Joined: Thu Nov 14, 2013 2:53 pm

Re: Open subtitles are acquired but do not show in DCP-o-Matic Player

Post by carl »

I suspect that the new security measures introduced by Apple in the latest Sequoia update may have affected your software somewhat. It is identified as malware as soon as I try to open it. I ask the system to accept the software as genuine and it has access to my hard disk, but I think that the fonts may have become inaccessible. Just a thought.
Can you show me a screenshot of what it's saying about being malware?
cintoli
Posts: 29
Joined: Wed Mar 22, 2023 8:41 am

Re: Open subtitles are acquired but do not show in DCP-o-Matic Player

Post by cintoli »

Sure, it appears with each of the apps in your set.

To override it, I have to go to the Privacy & Security System Setting, click on the button you see in another screenshot and confirm the opening with another button and my root password.

And fortunately I do not have to deactivate a bomb! :-D
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carl
Site Admin
Posts: 2619
Joined: Thu Nov 14, 2013 2:53 pm

Re: Open subtitles are acquired but do not show in DCP-o-Matic Player

Post by carl »

These messages are with 2.18.6? And you downloaded from dcpomatic.com ?

Just to be clear, these things should not be necessary as the applications are supposed to be notarized by Apple.
cintoli
Posts: 29
Joined: Wed Mar 22, 2023 8:41 am

Re: Open subtitles are acquired but do not show in DCP-o-Matic Player

Post by cintoli »

Yes and yes.
carl
Site Admin
Posts: 2619
Joined: Thu Nov 14, 2013 2:53 pm

Re: Open subtitles are acquired but do not show in DCP-o-Matic Player

Post by carl »

Thanks. Looking at 2.18.6 it does look like something fishy is going on with the notarisation. It's a nightmare.
cintoli
Posts: 29
Joined: Wed Mar 22, 2023 8:41 am

Re: Open subtitles are acquired but do not show in DCP-o-Matic Player

Post by cintoli »

I feel your frustration. Lately I feel like Apple is becoming worse than Microsoft when it comes to safe computing.
carl
Site Admin
Posts: 2619
Joined: Thu Nov 14, 2013 2:53 pm

Re: Open subtitles are acquired but do not show in DCP-o-Matic Player

Post by carl »

Having said that, I think on this occasion it is my fault ;)
cintoli
Posts: 29
Joined: Wed Mar 22, 2023 8:41 am

Re: Open subtitles are acquired but do not show in DCP-o-Matic Player

Post by cintoli »

But we won't tell anyone, will we? :-D